Introduction
These Terms and Conditions (“Terms”) govern your use of the QuickFixMyStore website and services.
QuickFixMyStore (“we”, “our”, “us”) is a virtual eCommerce support platform
designed to assist eCommerce businesses with technical guidance, emergency support, and long-term
services.
This platform operates as a service interface, and all legal, operational, and data
processing responsibilities are managed by EvinceDev Inc. (“Company”, “Legal
Entity”).
By using this website, submitting your information, or interacting with our services, you agree to
the terms outlined in this Privacy Policy.
Nature Of Services
We provide professional ecommerce-related services, including but not limited to:
- Emergency technical support
- Rescue sessions and consultations
- Ecommerce development and optimization
- Long-term technical partnership services
Important
- All services are effort-based and advisory in nature
- We provide expertise and execution, not guaranteed outcomes
- Results may vary depending on system conditions and external factors
Emergency Service Terms
Scope
Emergency services provide:
- Priority access to a senior engineer
- Diagnosis and resolution efforts
- Time-bound technical assistance
Pricing
- 399 USD for the first 3 hours
- Additional time billed at 60 USD per hour
Payment Terms
- Full payment is required in advance
- Work begins only after payment confirmation
Non-Refundable Policy
All emergency service payments are:
Strictly non-refundable under all circumstances
This includes but is not limited to:
- Issue complexity or unexpected technical challenges
- Partial resolution or inability to fully resolve
- User decision to discontinue
- Third-party platform limitations
- Delays caused by missing access or information
- Any dissatisfaction related to expectations or outcomes
Resource Allocation
By making payment, you acknowledge that:
- Engineering resources are immediately allocated
- Time is reserved and blocked for your request
- Costs are incurred regardless of outcome
Rescue Session / Consultation
Nature
Rescue sessions are advisory services intended to:
- Understand your current
- situation Provide technical insights
- Suggest possible approaches
No Guarantee
- Advice is based on limited information
- No guarantee of completeness or accuracy
- No guarantee of outcome
No Liability
You agree that:
- Any action taken based on consultation is at your own risk
- We are not responsible for outcomes resulting from implementation
No Obligation
- Rescue sessions do not create contractual obligations
- Further work requires a separate agreement
Long-term Services
Scope
Long-term services include:
- Development
- Optimization
- Maintenance
- Dedicated resource engagement
Engagement Terms
- Scope, timelines, and pricing are defined separately
- Work is executed based on agreed deliverables
Non-Refundable Policy
All payments made for long-term or project-based services are:
Non-refundable once resources are allocated and work has commenced
Because:
- Time and expertise are committed
- Resources are reserved
- Work begins immediately after agreement
Change of Scope
- Additional requirements may impact cost and timelines
- Changes require mutual agreement
Client Responsibilities
You agree to:
- Provide accurate information
- Share required access credentials
- Maintain backups of your systems
- Respond in a timely manner
We are not responsible for delays caused by:
- Incomplete access
- Incorrect information
- Third-party restrictions
Limitation Of Liability
To the maximum extent permitted by law:
QuickFixMyStore and EvinceDev Inc. shall not be liable for:
- Loss of revenue, profits, or business
- Data loss or corruption
- Indirect or consequential damages
- Third-party system failures
- Platform outages or restrictions
Liability Cap
If liability is established, it shall not exceed:
- The amount paid for the specific service
No Guarantee Of Results
We do not guarantee:
- Increased sales
- Conversion improvements
- Performance benchmarks
- Business outcomes
All services are provided on a best-effort basis.
Third-Party Services
We work with third-party platforms including:
- Shopify
- Magento
- WooCommerce
- Payment gateways
- Plugins and integrations
We are not responsible for:
- Platform limitations
- Changes made by providers
- Downtime or outages
Data And System Responsibility
You are responsible for:
- Maintaining backups
- Verifying data before and after changes
We are not responsible for:
- Data loss
- Pre-existing issues in your system
Intellectual Property
- Deliverables may be used by the client
- Internal tools, frameworks, and processes remain property of EvinceDev Inc.
Termination
We reserve the right to:
- Refuse service
- Suspend or terminate engagement
If:
- Terms are violated
- Misuse or abuse occurs
- Communication becomes unreasonable
Communication And Marketing
By engaging with us, you agree to:
- Receive communication related to your inquiry
- Receive relevant follow-ups and updates
You may opt out at any time.
Governing Law
These Terms are governed by applicable laws under EvinceDev Inc.
Modifications
We may update these Terms at any time.
Continued use of the website implies acceptance of updated Terms.
Contact Information
For privacy-related inquiries:
Email: [email protected]
Legal Entity: EvinceDev Inc.